Get in Touch
Got a question about the Grand Reel Theatre, need a hand with something, or just want to say hello? Drop us a line — we're a small team and we read every message.
- Response time
- Within 24 hours on weekdays
- Registered office
- 366 Chestnut Lane, Bristol, BS1 0RY
- Company
- Growing Legacy Studios Ltd 36973857
Quick Answers
I've run out of Reel Coins. What do I do?
Just refresh the page — Reel drops 5,000 fresh Reel Coins right into your balance. No purchase, no fuss.
Is it really free? No hidden charges?
Genuinely free. There is no shop, no subscription, no way to spend real money on this site — not ever.
How do I report a technical issue?
Email support@growinglegacymovie.com with a brief description of the problem and the device/browser you're using. We'll look into it promptly.
I'm concerned about my play habits. Where can I get help?
Please visit our Responsible Play page for resources, or call the National Gambling Helpline free on 0808 8020 133.